Speak up, listen up

This is a practical hour on what you can actually do — in the room — to build support and challenge in your team, and to run meetings and team engagements that move you forward.

Not a framework to file away. A set of small, repeatable habits: the way you open a meeting, the questions you ask, what you do with silence, and how you respond when someone disagrees with you.

Drawing on 18 years working with leadership teams across the public, third and private sectors, I'll share what I've learnt about getting teams to genuinely work together — and why the dynamic you feel stuck in usually isn't a people problem.

Two habits, done well

• Speaking up — creating the space for people to raise the real problem, not the safe version of it.

• Listening up — asking the questions that move things forward, without becoming the bottleneck yourself.