I enable organizations to build a lasting culture of ordinary leadership through organizational design, strategy, and change managment
Leadership Consulting
​​All organizations find change hard. The challenge is figuring out how to ensure that change is positive, builds your culture, and moves you forward.
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That's where I come in, I help you navigate complexity and change, by:
​creating a space to reflect on organizational challenges and strategy misalignment to achieve clarity and direction
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​engaging across your organization to understand existing challenges and provide insight to make sense of emerging themes
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​co-developing and implementing strategies to remove barriers, reviewing and refreshing your organizational structure, systems and processes, and providing coaching and allyship to plan for and manage change
working with leadership teams to support complex decision making and develop new approaches
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facilitating leadership training and development to build a culture where people come together and collectively excel.​​
Small to medium sized organization value working with me because I know how to provide practical, context-specific advice, a strategic perspective, a safe space for difficult conversations, and humanity in the face of complexity.
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> Read a Case Study
What to expect
Understand
Through interviews with your team, I help identify issues and concerns that hold your organization back and prevent individual leadership.
Identify
I help you make sense of the data and design solutions that take on board concerns within the context of your organization.
Deliver
I work with your leadership team and team members to implement changes and build confidence in a new way of working.
Case Study
Creating a cohesive global organization
When Ben worked with a network of football clubs and academies which was rapidly expanding into a global organization, the group’s CEO described his support as having a “transformative impact”.
The group had almost doubled in size, recently adding over 100 people to its organization from a base of 150, and was working across four global regions. With further growth expected, the group needed to change its structure and ways of working to create a more cohesive global organization.
The group’s mission is to support players to become professional footballers and build their career, education and character. The fact that it consists of different geographic business units (clubs and academies) gives it a disruptive, start-up spirit, which it uses to push for greater social purpose within the football industry and for players to be treated with integrity and respect. The group was keen to protect this mentality, while creating a unified global structure that would resonate across cultures.
How Ordinary Leadership helped
Over 18 months, Ben worked with the group to address these challenges. He began by interviewing 20 key staff to understand the barriers to effective collaboration and engagement. He used these findings to design a series of workshops with the group’s executive team and senior leaders. Ben then worked with this group to devise an adapted multi-club structure, with business unit and functional leaders defining new ways of working. The structure was adopted in part; full adoption was not possible due to a change in financial priorities.
Ben ran group coaching sessions with the leadership team to bring the new structure to life.
These sessions created a safe space in which leadership group members could express their worries, concerns, and weaknesses without fear of judgement. Ben helped the team identify the key leadership skills and behaviors necessary to rollout the structure and new ways of working across the group. This aspect of the project focused on improving alignment between different parts of the group and facilitating open conversations around where decisions should be made. Consensus was built on how leaders would work together to clarify their roles and how they would share knowledge across the network. Ben then developed practical tools and materials to help the leadership team communicate the changes.
The impact
The organization now has more developed and decentralized leadership which operates within a clear guiding frame agreed at group level. This structure gives clubs and academies the freedom to adapt strategic approaches into practices that work for their local context.
Agreement has been reached on the most effective ways to take decisions, with emphasis placed on collaboration between different decision-making levels, enabling ordinary leadership to flourish. Senior leaders have more information and room to make group decisions, and the organization is stronger as a result.
Interested in knowing more about how I can help you and your organisation?
Let's connect
Are you trying to bring about change?
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Do you want to work with someone who looks outside the box?
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Are you looking for someone who will adapt to your needs and way of working and won’t bring in 'fix' or standard frameworks?
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Would you like to work with someone who gets the challenge of balancing the practical realities of working in a medium-sized organization with the human side of leading day to day?
Then, let’s connect.
I’m here to listen, focus on understanding your challenge, and provide practical insight on where to go next.