When leadership is a way of behaving, not a position, every team member can take action to drive positive change and surpass expectations
Team coaching and development
I help teams build the behaviors, trust, and ways of working that let everyone contribute.
We work together to identify what needs to change and build the skills your team needs to make it happen.
There are two ways we can work together:
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The Team Accelerator, a structured six-month program for leadership teams navigating change.
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Bespoke facilitation and retreats designed around a specific moment for your team.
> Read a Case Study
I work with teams facing challenges like these...
Decision making has slowed down, accountability is unclear, and issues escalate that shouldn't
People wait to be told rather than deciding, acting, and taking responsibility
Roles have blurred, and people are duplicating work or dropping it between them
The team has lost sight of its shared purpose or never agreed one
Conflict or tension is going unspoken, and trust and communication are suffering
The day-to-day chaos is crowding out the things that actually matter
These are behaviors, and behaviors can change.
I work with teams to build the behaviors they need to speak up and listen up.
The Team Accelerator
A six-month programme to build a team that leads through change.
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Pre-launch assessment to start from where your team actually is
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Workshops and small-group practice built around real work, not theory
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Focused on two skills: speaking up and listening up
Best for: leadership teams navigating growth, restructure, or a changing model
Facilitation & Retreats
A well-designed moment for your team — a retreat, away-day, or workshop.
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Designed from scratch around your team — no off-the-shelf frameworks
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A calm space for tackling challenging topics openly
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I act as a supportive navigator, not a forceful captain
Best for: teams with a moment that needs to count — a reset, a reunion, a tension to work through
Case Study
Creating an inclusive all-staff retreat to foster collaboration and resolve conflict after organizational change
A UK-based international non-governmental organization with around 30 staff had been going through a period of change. The organization’s all-staff retreat provided an opportunity to work through some of the challenges and tensions arising from the change and set a new course.
The retreat’s design committee had received mixed feedback from the previous year’s workshop and was looking for a new facilitator who could help them design a retreat that was more in tune with the organization’s work and would bring staff together in a kind and respectful way. The aim was to examine ways of working and behaviors to address problematic team and organizational cultures, promote team cohesion and collaboration, and create greater alignment with the organization’s strategic objectives and workplan.
How Ordinary Leadership helped
Ben held short consultations with the retreat’s design committee to understand what went wrong with last year’s workshop and what they needed to get out of this one. Based on these findings, he designed a two-day retreat with a practical focus. It was structured around the organization’s strategy, what it meant to function effectively as a team, and how to build capacity for ordinary leadership at all levels. During the consultation phase, the need for the facilitator to act as a supportive navigator rather than a forceful captain became clear. Ben used this to inform his moderation approach.
The workshop design’s overarching aim was to create inclusive, safe conversations. Ben deployed numerous techniques to build trust between participants and ensure people did not feel ‘put on the spot’ but were given ample space to have constructive, open discussions and time to reflect on different perspectives in the room. He used emotional intelligence exercises to strengthen people’s understanding of interpersonal behavior and deployed the three horizons theory to help people examine their present reality and future vision, and what needs to change to get there.
The impact
Senior leadership reported a significant positive impact on ways of working following the retreat. “Ben was fantastic in the design, the delivery, and the thoughtful reflections he provided afterward,” says the organization’s executive director. “He ensured that everyone in the room felt heard and respected whilst helping us move forward on a range of important but sometimes contentious issues.”
The organization is planning and facilitating two retreats over the course of a year and has commissioned Ordinary Leadership to help design and facilitate them. The retreats will deepen the discussions that began with this retreat and guide the team in reflecting on progress, fostering collaboration, and building ordinary leadership qualities at all levels.
Interested in knowing how I can help your team to grow?
Let's connect
Are you trying to bring about change?
Do you want to work with someone who looks outside the box?
Are you looking for someone who will adapt to your needs and way of working and won’t bring in 'fix' or standard frameworks?
Would you like to work with someone who gets the challenge of balancing the practical realities of working in a medium-sized organization with the human side of leading day to day?
Then, let’s connect.
I’m here to listen, focus on understanding your challenge, and provide practical insight on where to go next.